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Our values shape the culture of our organization and define the character of our company. We live the core values through individual behaviors. They serve as the foundation for how we act and make decisions.
Founded in 1997, Merchant Concepts was built on core values that incorporate Integrity- based principles and personal accountability. Merchant Concepts, Inc., provides a variety of payment solutions to businesses seeking the highest level of service and support. Recognized as a “solution based” company, and for having the lowest client attrition rate nationally for over 20 years.
We specialize in tailored payment solutions and expert merchant services consulting to businesses of all sizes. In today’s rapidly evolving market, having a reliable payment system and strategic guidance is essential for maximizing revenue and customer satisfaction.
Measuring our impact in every direction
Everything you need to know about our services and custom solutions. Can’t find the answer you’re looking for? Please chat to our friendly team.
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
Our values
Our shared values keep us connected and guide us as one team.
Understand what matters to our employees. Give them what they need to do their best work.
No games. We rely on our peers to improve. Be open, honest and kind.
Value quality and integrity in everything we do. At all times. No exceptions.
Understand customers' stated and unstated needs. Make them wildly successful.
Be energized by difficult problems. Revel in unknowns. Ask "Why?", but always question, "Why not?"
We believe the best products come from the best attention to detail. Sweat the small stuff.
Let’s talk or connect
Many others have attempted to present themselves as our agents or representatives. We’ve always conducted our business directly and personally, because we’re here to establish long-lasting partnerships, not generate sales commissions. Use the form below to let us get to know you and how you do things, and we’ll share with you everything we’ve learned over the years about running a smooth merchant operation. Let’s talk business.
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