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Merchant Voices

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  • We have been a happy customer of Merchant Concepts for many years. Bill and his team are always ready to help us with any questions or problems that arise. They provide us with training classes for all of our stores to make sure we are up-to-date with the latest procedures. The very best part of Merchant Concepts is always knowing that they are just a phone call away. We appreciate Merchant Concepts and all they do for us.

    Credit Manager, Appliances

    Credit Manager, Appliances

  • Merchant Concepts has been extremely effective in providing the most relevant technology available. A friendly, professional, and knowledgeable staff who furnish us with immediate results when questions arise, cost-saving suggestions and reporting information that allow to make full use of card processing choices, and excellent in-house training and follow through that ensure the most expedient and secure transactions.

    CFO, Designer Fashion

    CFO, Designer Fashion

  • As an auto dealership, we are highly susceptible to increased credit card processing costs. Merchant Concepts not only monitors these charges, but also provides on-site training for our staff to equip them with the tools necessary to process each transaction in the most cost effective manner. In a business climate where customer service seems to be on a constant decline, Merchant Concepts continues to impress with quality service.

    CEO, Auto Dealership Group

    CEO, Auto Dealership Group

  • Merchant Concepts provides the same great service that we strive to give our customers. They designed a payment processing solution that fits our needs perfectly. When we changed our processing methods they kept pace with the transition and complemented our efforts perfectly. I get calls every week advertising low rates, but I trust Merchant Concepts to give us the best service, support and expertise while keeping bottom-line costs down.

    President, Hardware

    President, Hardware

  • Merchant Concepts is everything most credit card processors are not. They are informed, understanding and patient providers of absolutely top-notch service. There is no question that they have increased both the efficiency and profitability of our business, taking the time to understand the nuances of our operation and to tailor the program accordingly. I would strongly encourage any business to consider Merchant Concepts as their partner.

    GM, Fine Dining

    GM, Fine Dining

It starts with a hello.

Many others have attempted to present themselves as our agents or representatives. We've always conducted our business directly and personally, because we're here to establish long-lasting partnerships, not generate sales commissions.

Use the form below to let us get to know you and how you do things, and we'll share with you everything we've learned over the years about running a smooth merchant operation. Let's talk business.



Tell us which payment processing features are important to you:


Multiple Locations / DepartmentsNFC PaymentsEMV ChipsSignature CapturePhone OrdersOnline PaymentsMobile TransactionsFraud ProtectionHigh-Risk TransactionsEncrypted TransactionsVoiding TransactionsPartial Refunds

Virtual TerminalsCustomer ManagementGift CardsReward ProgramsInventory ManagementStaff PayrollPCI CompliancePOS SystemsExpansion Ready3rd Party IntegrationsEmail ReceiptsPrint Receipts


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Merchant Concepts, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA
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